OTL Extras logfile created on: 05/03/2013 11:36:18 - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Owner\Desktop Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 511.29 Mb Total Physical Memory | 293.75 Mb Available Physical Memory | 57.45% Memory free 1.22 Gb Paging File | 1.01 Gb Available in Paging File | 82.74% Paging File free Paging file location(s): C:\pagefile.sys 768 1536 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 69.55 Gb Total Space | 54.90 Gb Free Space | 78.94% Space Free | Partition Type: NTFS Drive D: | 4.96 Gb Total Space | 0.78 Gb Free Space | 15.82% Space Free | Partition Type: FAT32 Drive K: | 7.69 Gb Total Space | 6.26 Gb Free Space | 81.41% Space Free | Partition Type: NTFS Computer Name: YOUR-0VL6H3WYQH | User Name: Owner | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation) "C:\Program Files\Microsoft Office\Office12\GROOVE.EXE" = C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove -- (Microsoft Corporation) "C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote -- (Microsoft Corporation) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0861E87B-24D7-4E7C-B11B-54F86E5C5199}" = hpg8200 "{0FABD3D7-3036-4e78-B29D-58957ADB0A12}" = HP PSC & OfficeJet 3.5 "{14B4E017-ACDF-4DB0-9D94-8988F5F0145A}" = hpg4600 "{15B9DC72-73F9-4d99-9E28-848D66DA8D99}" = HP Photo & Imaging 3.5 - HP Devices "{1F7473D9-6C0B-4F5A-8FA4-AB8AD78CBE54}" = DocProc "{1F7CCFA3-D926-4882-B2A5-A0217ED25597}" = PC-Doctor for Windows "{20CF99FC-2CE7-4AA4-966E-A4B11C0662B4}" = hpg3970 "{24C8FBF7-26C6-48ca-834B-A4E5C09E362F}" = AiO_Scan "{257EC58E-03FD-472B-A9B6-93F23A3C4CB0}" = Scan "{26A24AE4-039D-4CA4-87B4-2F83216029FF}" = Java(TM) 6 Update 29 "{2934DCB0-F8EE-11E0-A4A5-B8AC6F97B88E}" = Google Earth Plug-in "{29B39FB2-5ADF-4F94-BC82-13942871DD0D}" = CameraDrivers "{29B50D30-EAFC-4cea-9F76-3A0E3729E9B0}" = SkinsHP1 "{2E132061-C78A-48D4-A899-1D13B9D189FA}" = Memories Disc Creator 2.0 "{2FCE4FC5-6930-40E7-A4F1-F862207424EF}" = InterVideo WinDVD Creator 2 "{300D9EF4-2721-4cb4-A6C3-FB2337CFEA2D}" = AIOMinimal "{34957B51-9676-41CE-9E52-44AE91B73F1C}" = HP Software Update "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3CF78481-FB7B-4B51-99A2-D5E0CD0B3AAF}" = HPSystemDiagnostics "{415B8A4E-0EA2-4C69-975C-EEE07B837FD7}" = Unload "{45B6180B-DCAB-4093-8EE8-6164457517F0}" = Photosmart 140,240,7200,7600,7700,7900 Series "{48242276-DB89-42e8-9678-BD4280D7B99A}" = Copy "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{57C7C46A-D35D-492d-A328-4F8C9B5B4B52}" = PrintScreen "{60758250-C8CF-47EB-8CB6-E0C3B84D8207}" = PSShortcutsP "{63F2408D-A675-4d97-A256-70EACB6B9B4A}" = AiOSoftware "{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03 "{723C033E-63EA-4227-BAB2-0AA8693C16EB}" = Director "{745A92AF-53B4-41A7-91C3-9B026B1D5897}" = InstantShare "{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up "{81DD5688-695A-4c1d-AE7D-368BF857725A}" = TrayApp "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder "{8A708DD8-A5E6-11D4-A706-000629E95E20}" = "{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12 "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007 "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007 "{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{926CC8AE-8414-43DF-8EB4-CF26D9C3C663}" = "{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007 "{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007 "{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = RecordNow! "{9705A7E1-3DD1-4BAC-8CA9-FE7B1473BEC9}" = iTunes "{98E8A2EF-4EAE-43B8-A172-74842B764777}" = InterVideo WinDVD Player "{9B03C535-3AEA-4ef2-B326-0A01A2207034}" = CreativeProjects "{A2500497-FD32-493e-B8E5-28D6728DBEF5}" = Readme "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.1) "{AD17BC8E-4A5D-4E59-8640-10DF36E9EB75}" = hpg5530 "{AF226123-1A6F-4ec1-8DEF-E35E7A0D0127}" = Fax "{BC339BFD-F550-471a-8D26-4D08126C62F7}" = SkinsHP2 "{C6C44651-7C66-4b11-92E8-17565D3D22DD}" = HP Image Zone Plus 3.5 "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CBE3E0AF-73BB-4c21-8B96-B09E003EDE7F}" = QuickProjects "{D186329B-1B4D-408D-ABEC-EA5CE1F182C9}" = Overland "{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp "{E8BFBD0A-8002-4dc9-869C-E495FA9DCE7A}" = PhotoGallery "{EB3526D4-4C7C-4F45-8303-340A23E4F950}" = HPIZFix3 "{ED869D8B-6C7E-44C7-9F2F-BD5436849C61}" = hpg2436 "{F247869D-3643-4A9F-821B-3534145928E3}" = HPIZ350 "{F419D20A-7719-4639-8E30-C073A040D878}" = HP Deskjet Preloaded Printer Drivers "{FBBF532A-47AC-457d-AC06-0D3163D8911E}" = WebReg "{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR "{FEB2D0CA-9912-4AA1-8FBE-CFD852F9F1FC}" = Panda Cloud Antivirus "{FF102450-55AA-4AE1-ACE4-E271E2470C83}" = hpmdtab "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Shockwave Player" = Adobe Shockwave Player 11.6 "Agere Systems Soft Modem" = Agere Systems PCI Soft Modem "ENTERPRISE" = Microsoft Office Enterprise 2007 "HP Pavilion PC Help" = HP Pavilion PC Help "HP Photo & Imaging" = HP Image Zone 3.5 "ie8" = Windows Internet Explorer 8 "InstallShield_{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up "InstallShield_{9705A7E1-3DD1-4BAC-8CA9-FE7B1473BEC9}" = iTunes "KLiteCodecPack_is1" = K-Lite Mega Codec Pack 7.1.0 "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "NVIDIA Drivers" = NVIDIA Drivers "Panda Cloud Antivirus" = Panda Cloud Antivirus "PS2" = PS2 "Python 2.2 combined Win32 extensions" = Python 2.2 combined Win32 extensions "Python 2.2.1" = Python 2.2.1 "QuicktimeAlt_is1" = QuickTime Alternative 3.2.2 "RealAlt_is1" = Real Alternative 2.0.2 "Windows XP Service Pack" = Windows XP Service Pack 3 "WinRAR archiver" = WinRAR 4.01 (32-bit) [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 05/08/2012 13:24:00 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Error | ID = 1000 Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting module flash11e.ocx, version 11.1.102.55, fault address 0x00154670. Error - 10/08/2012 16:18:42 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Error | ID = 1000 Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting module flash11e.ocx, version 11.1.102.55, fault address 0x001b10d5. Error - 02/09/2012 16:45:04 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 06/09/2012 18:36:24 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Error | ID = 1000 Description = Faulting application psunmain.exe, version 3.0.0.79, faulting module urlmon.dll, version 8.0.6001.19298, fault address 0x00029d6c. Error - 21/10/2012 18:50:44 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 18/11/2012 15:50:13 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 26/11/2012 19:32:01 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 27/11/2012 21:46:38 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 03/12/2012 20:39:20 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 08/12/2012 21:43:18 | Computer Name = YOUR-0VL6H3WYQH | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. [ System Events ] Error - 05/03/2013 07:40:05 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:40:35 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:41:05 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:41:35 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:42:05 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:42:35 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:43:05 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:43:35 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:44:05 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error - 05/03/2013 07:44:35 | Computer Name = YOUR-0VL6H3WYQH | Source = DCOM | ID = 10010 Description = The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. < End of report >