OTL Extras logfile created on: 10/11/2012 16:58:48 - Run 1 OTL by OldTimer - Version 3.2.39.2 Folder = D:\! WAGA Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 2.00 Gb Total Physical Memory | 1.02 Gb Available Physical Memory | 51.24% Memory free 4.23 Gb Paging File | 2.93 Gb Available in Paging File | 69.15% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files Drive C: | 109.93 Gb Total Space | 64.18 Gb Free Space | 58.38% Space Free | Partition Type: NTFS Drive D: | 109.94 Gb Total Space | 18.03 Gb Free Space | 16.40% Space Free | Partition Type: NTFS Drive F: | 1.86 Gb Total Space | 1.11 Gb Free Space | 59.84% Space Free | Partition Type: FAT Drive G: | 14.91 Gb Total Space | 1.04 Gb Free Space | 7.00% Space Free | Partition Type: FAT32 Computer Name: PIOTR-PC | User Name: piotr | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation) .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation) .html [@ = ChromeHTML] -- C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = ChromeHTML] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) https [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 "UacDisableNotify" = 0 "InternetSettingsDisableNotify" = 0 "AutoUpdateDisableNotify" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 "VistaSp1" = Reg Error: Unknown registry data type -- File not found "VistaSp2" = Reg Error: Unknown registry data type -- File not found [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{2498F16E-24DF-4806-ACF0-5E7EAE6F5EF8}" = dir=in | app=c:\program files\acer arcade deluxe\dvdivine\dvdivine.exe | "{4327829C-53E2-4708-B1F6-50A583BF5E6F}" = dir=in | app=c:\program files\acer arcade deluxe\homemedia\homemedia.exe | "{4A1AEB95-DD02-4F65-B38D-D311A5CF3166}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe | "{5E3EF01A-CA09-41F4-913C-4322B5FBB1E6}" = dir=in | app=c:\program files\acer arcade deluxe\play movie\pmvservice.exe | "{79443974-C337-43A8-8E32-A4FA36B145EA}" = dir=in | app=c:\program files\acer arcade deluxe\play movie\playmovie.exe | "{8451B11E-A98D-4AA1-93C4-2A77CA5275F7}" = dir=in | app=c:\program files\acer arcade deluxe\videomagician\videomagician.exe | "{9FBDE49A-92EA-47E1-B4B6-C3D199FC92FB}" = dir=in | app=c:\program files\acer\acer vcm\vc.exe | "{A0165572-5A87-45D9-B748-2BE8ECBE5F91}" = dir=in | app=c:\program files\skype\phone\skype.exe | "{B6C4D3B6-D866-4F8A-BD95-3F68EA80CD56}" = dir=in | app=c:\program files\acer arcade deluxe\acer arcade deluxe\acer arcade deluxe.exe | "{B7781F29-D92A-4D7F-9F1D-46E06BFD4728}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe | "{CB57721A-FAFE-4224-8FE6-1202ADE9551F}" = dir=in | app=c:\program files\acer arcade deluxe\dv wizard\dv wizard.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{047F790A-7A2A-4B6A-AD02-38092BA63DAC}" = Acer VCM "{09C85E5A-3E10-4268-904C-BACEF16ECEF0}" = ESET NOD32 Antivirus "{11316260-6666-467B-AC34-183FCB5D4335}" = Acer Mobility Center Plug-In "{116FF17B-1A30-4FC2-9B01-5BC5BD46B0B3}" = Acer eLock Management "{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}" = NTI CD & DVD-Maker "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{399C37FB-08AF-493B-BFED-20FBD85EDF7F}" = Acer Crystal Eye webcam "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{427967BF-09F8-46D5-9275-37001CCBBA5D}" = Winbond CIR Drivers "{520C1D80-935C-42B9-9340-E883849D804F}_is1" = DriverTuner 3.1.0.0 "{57265292-228A-41FA-9AEC-4620CBCC2739}" = Acer eAudio Management "{58E5844B-7CE2-413D-83D1-99294BF6C74F}" = Acer ePower Management "{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01 "{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites "{67ADE9AF-5CD9-4089-8825-55DE4B366799}" = NTI Backup NOW! 4.7 "{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}" = Acer ScreenSaver "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110111700}" = Zuma Deluxe "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11029123}" = Bricks of Egypt "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111263673}" = Treasures of the Deep "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111271497}" = Mystery Case Files - Prime Suspects "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111307457}" = Galapago "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111310630}" = Big Kahuna Reef 2 "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111473353}" = Dynasty "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11170417}" = Luxor 2 "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111771833}" = Jewel Quest Solitaire "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112179547}" = Mystery Case Files Ravenhearst "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel Matrix Storage Manager "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007 "{94389919-B0AA-4882-9BE8-9F0B004ECA35}" = Acer Tour "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AA047D7C-5E7C-4878-B75C-77589151B563}" = Acer Crystal Eye webcam "{AB6097D9-D722-4987-BD9E-A076E2848EE2}" = Acer Empowering Technology "{AC1ACE88-C471-494E-B5FA-0B7C21F22E4F}" = Orion "{AC76BA86-7AD7-1033-7B44-A81000000003}" = Adobe Reader 8.1.0 "{AEEAE013-92F1-4515-B278-139F1A692A36}" = Acer eDataSecurity Management "{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call "{B7A0CE06-068E-11D6-97FD-0050BACBF861}" = PowerProducer 3.72 "{BF839132-BD43-4056-ACBF-4377F4A88E2A}" = Acer ePresentation Management "{C06554A1-2C1E-4D20-B613-EE62C79927CC}" = Acer eNet Management "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{CE386A4E-D0DA-4208-8235-BCE43275C694}" = LightScribe 1.4.142.1 "{CE65A9A0-9686-45C6-9098-3C9543A412F0}" = Acer eSettings Management "{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10 "{EFBDC2B0-FAA8-4B78-8DE1-AEBE7958FA37}" = Acer Arcade Deluxe "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFAOR2C06_118" = HDAUDIO Soft Data Fax Modem with SmartCP "Google Chrome" = Google Chrome "GridVista" = Acer GridVista "HOMESTUDENTR" = Microsoft Office Home and Student 2007 "InstallShield_{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}" = NTI CD & DVD-Maker "LManager" = Launch Manager "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "NVIDIA Drivers" = NVIDIA Drivers "SynTPDeinstKey" = Synaptics Pointing Device Driver "TC UP" = Total Commander Ultima Prime 5.4.0.0 "Yahoo! Companion" = Yahoo! Toolbar "Yahoo! Toolbar" = Yahoo! Toolbar [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 20/10/2012 09:39:57 | Computer Name = piotr-PC | Source = Application Hang | ID = 1002 Description = The program rundll32.exe version 6.0.6000.16386 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1bd4 Start Time: 01cdaec7c9127f50 Termination Time: 60000 Error - 20/10/2012 11:03:56 | Computer Name = piotr-PC | Source = Application Hang | ID = 1002 Description = The program iexplore.exe version 9.0.8112.16450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 20c Start Time: 01cdaecf4a31f475 Termination Time: 0 Error - 20/10/2012 13:25:31 | Computer Name = piotr-PC | Source = Windows Search Service | ID = 3013 Description = Error - 20/10/2012 13:47:10 | Computer Name = piotr-PC | Source = Windows Search Service | ID = 3013 Description = Error - 20/10/2012 13:49:19 | Computer Name = piotr-PC | Source = Windows Search Service | ID = 3013 Description = Error - 20/10/2012 13:49:19 | Computer Name = piotr-PC | Source = Windows Search Service | ID = 3013 Description = Error - 21/10/2012 08:46:17 | Computer Name = piotr-PC | Source = Application Hang | ID = 1002 Description = The program iexplore.exe version 9.0.8112.16450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: ecc Start Time: 01cdaf867565aac0 Termination Time: 170 Error - 21/10/2012 12:22:48 | Computer Name = piotr-PC | Source = VSS | ID = 8194 Description = Error - 21/10/2012 15:21:04 | Computer Name = piotr-PC | Source = Application Hang | ID = 1002 Description = The program iexplore.exe version 9.0.8112.16450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 16ec Start Time: 01cdafa911851906 Termination Time: 306 Error - 21/10/2012 16:02:57 | Computer Name = piotr-PC | Source = Application Hang | ID = 1002 Description = The program vlc-2.0.4-win32.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: f8c Start Time: 01cdafbec62177e6 Termination Time: 6 [ System Events ] Error - 10/11/2012 12:29:48 | Computer Name = piotr-PC | Source = WinDefend | ID = 2004 Description = %%827 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: %%824 Error Code: 0x8050a001 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support. Signatures loading: %%825 Loading signature version: 1.137.1875.0 Loading engine version: 1.1.1603.0 Error - 10/11/2012 12:30:10 | Computer Name = piotr-PC | Source = WinDefend | ID = 2004 Description = %%827 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: %%825 Error Code: 0x8050800c Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support. Signatures loading: %%826 Loading signature version: 1.0.0.0 Loading engine version: 1.1.3007.0 Error - 10/11/2012 12:32:23 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7000 Description = Error - 10/11/2012 12:32:49 | Computer Name = piotr-PC | Source = Dhcp | ID = 1002 Description = The IP address lease 192.168.2.19 for the Network Card with network address 001CBF5FCE7C has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). Error - 10/11/2012 12:38:53 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7000 Description = Error - 10/11/2012 12:38:55 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7026 Description = Error - 10/11/2012 12:41:46 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7030 Description = Error - 10/11/2012 12:45:11 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7000 Description = Error - 10/11/2012 12:48:03 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7031 Description = Error - 10/11/2012 12:48:03 | Computer Name = piotr-PC | Source = Service Control Manager | ID = 7032 Description = < End of report >